The Challenge
Our long-term client is a world leader in information and analytics for customers across the global research and health ecosystems.
As part of their standard operations and service delivery, they are reliant on specific suppliers across the globe to fulfil production process requirements. Elsevier recognise that utilisation of external parties can introduce additional risk to the protection of data and service provision.
Part of our engagement was to determine the approach for assessing such a vast number of suppliers in a controlled and consistent manner that was scalable and cost effective.
