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How do you manage the potentially unpatched home routers when the user is not tech-savvy enough to even know what firmware is?

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Mark Hofman Answered by Mark Hofman, Chief Technology Officer, CyberCX

Unfortunately, there isn’t a simple answer here. Many users will have a device provided, controlled and managed by their ISP without them having any control over how it is configured. Others may have devices that are no longer supported. There are, however, several approaches we’ve seen over the years to address this issue:

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